Customer must call to cancel 1-877-351-2131 and can cancel at any time. Visit www.fyevip.com for additional details regarding the Backstage Pass VIP member benefits.
How do I cancel my FYE membership?
There are four ways to cancel your money saving f.y.e. Backstage Pass VIP membership.
Log in to fyevip.com, go to My Account and click on the end membership link.Email: service@fyevip.com.Call: 1-877-351-2131.Write to: f.y.e. Backstage Pass VIP, P.O. Box 41248, Nashville TN 37204.
Can I cancel my FYE membership in store?
If you purchased your FYE Backstage Pass membership at a FYE for your entertainment store, you may cancel the FYE Backstage Pass membership at that store, but you will only receive a full refund if cancellation is requested within the same day of the purchase date.
Why is Fye charging me?
If you signed up for the FYE Backstage Free Trial and don’t plan to switch to the paid plan, you need to pay close attention to the trial expiration date. As soon as your free trial is over, you will be charged for your membership. To help you avoid undesired expenses, we can set you up with a virtual credit card.
Where is my membership number Fye?
You can find your membership number and your account information by clicking on the “Hello” Menu (Desktop) or by accessing your Profile from the Menu (Mobile). Your membership number can also be found in your membership materials or in the welcome email that was sent to you after you enrolled in FYE Backstage Pass VIP.
Does FYE have an app?
FYE Backstage Pass VIP members can now enjoy discounts and savings through the convenience of a mobile app! Whether you’re close to home or on the road, simply search for participating brands and locations on your mobile device and show the coupon at checkout to redeem the offer. It’s that easy!
ncG1vNJzZmivp6x7or%2FKZp2oql2esaatjZympmeTlrtutYycmKeblaF6rsWMn7CeZZ2auqOx0ayfoqhdpLuttc2eZJyglZi4brXTZqaurF2bxqZ5wpqlnJ2cYrqmucGeqaygmaV8